Privacy Policy

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Our Commitment to Your Privacy

Swift respects your privacy and is committed to protecting your personal data

At Swift, we understand the importance of your privacy and data protection. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you interact with our services.

Data Controller Information

Data Controller: SWIFT CONTRACTOR GROUP LTD
Business Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ
Email: hello@swiftfireandflood.co.uk

What Information We Collect

The personal data we collect about you

We collect the following types of personal information:

  • Contact Information: Name, email address, phone number, postal address
  • Service Information: Details about the services you request, property information
  • Communication Records: Emails, phone calls, and other correspondence
  • Technical Data: IP address, browser type, device information, cookies
  • Usage Data: How you use our website and services
  • Transaction Data: Details about payments and services provided

How We Use Your Information

The purposes for which we process your personal data

Your Rights

Under UK GDPR, you have several rights regarding your personal data

Right to Access

Request copies of your personal data

Right to Rectification

Request correction of inaccurate information

Right to Erasure

Request deletion of your personal data

Right to Object

Object to processing of your personal data

Right to Restriction

Request limitation of processing

Right to Data Portability

Request transfer of your data

To exercise any of these rights, please contact us at hello@swiftcg.co.uk

Data Security

How we protect your personal information

Swift implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Staff training on data protection
  • Secure backup and disaster recovery procedures

Cookies

How we use cookies on our website

Swift uses cookies to improve your experience on our website and provide additional functionality.

You can manage your cookie preferences through your browser settings or our cookie management tool.

Contact Us

Get in touch about your privacy concerns

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Data Protection Officer

Swift
61 Bridge Street
Kington, United Kingdom
HR5 3DJ

Email: hello@swiftfireandflood.co.uk

Making a Complaint

You have the right to make a complaint to the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with data protection law.

ICO Website: ico.org.uk
ICO Helpline: 0303 123 1113

Swift Fire And Flood
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.